Suggestions/Complaints

If you have any suggestions or comments to improve our service, please let us know. You can comment by writing your suggestion down and putting it in the box in the foyer which is also used for repeat prescription requests. If you put your name on the suggestion, we can get back to you.

We try to provide the best care we can, but occasionally misunderstandings or mistakes occur. If there is a problem, we have an in-house complaints procedure to deal with this. Please see our complaints procedure. Complaints Procedure

If you wish to complain, please ask at reception for the form.

Alternatively, Patient Advice Liaison Service (PALS) – telephone 0800 032 32 35 can offer advice or help with problems in any area of the NHS.