ANNOUNCEMENT FROM THE PARTNERS OF JESSOP MEDICAL PRACTICE
The Partners of Jessop Medical Practice committed to formally review the proposal to close Ripley surgery before 31 March 2018 and accordingly have done so.
Unfortunately the situation is unchanged since we last discussed the proposal, and therefore we find that the current situation still does not allow for the closure of Ripley at this time.
The Partners will continue to review the situation and if and when circumstances change we will issue a further announcement.
All our patients can therefore continue to access services at both Leabrooks and Ripley surgeries. However, patients should note that Leabrooks continues to be our main surgery, and you may be asked to travel to either surgery to access the most appropriate healthcare service.
We are sorry for any inconvenience this uncertainty may cause.
The Partners of Jessop Medical Practice
28 March 2018
Jessop Medical Practice is saying goodbye to
Dr Maria Wallis
Who will be leaving us to relocate to another part of the country.
Her last day will be 31.3.2018
We would like to thank her and wish her all the best in the future.
How We Use your Information
This privacy notice explains why the GP Practice collects information about you, and how that information may be used.
As data controllers, GPs have fair processing responsibilities under the Data Protection Act 1998. In practice, this means ensuring that your personal confidential data (PCD) is handled in ways that are transparent and that you would reasonably expect. The Health and Social Care Act 2012 changed the way that personal confidential data are processed, therefore it is important that patients are made aware of, and understand these changes and that you have an opportunity to object and know how to do so.
The health care professionals who provide you with care maintain records about your health and any treatment or care you have received within the NHS (e.g. NHS Hospital Trust, GP Surgery, Walk-in clinic, etc.). These records help to provide you with the best possible healthcare.
NHS health records may be processed electronically, on paper or a mixture of both, and a combination of working practices and technology are used to ensure that your information is kept confidential and secure. Records held by this GP Practice may include the following information:
- Details about you, such as address and next of kin
- Any contact the surgery has had with you, such as appointments, clinic visits, emergency appointments, etc.
- Notes and reports about your health
- Details about your treatment and care
- Results of investigations, such as laboratory tests, x-rays, etc.
- Relevant information from other health professionals, relatives or those who care for you
The Practice collects and holds data for the sole purpose of providing healthcare services to our patients and we will ensure that the information is kept confidential. We can disclose personal information if:
- It is required by law
- You consent – either implicitly or for the sake of their own care or explicitly for other purposes
- It is justified in the public interest
Some of this information will be held centrally and used for statistical purposes. Where we hold data centrally, we take strict measures to ensure that individual patients cannot be identified.
On some occasions it may be necessary to undertake clinical audits of records to ensure that the best possible care has been provided to you or to prevent the spread of infectious disease, wherever possible this will be done in anonymised form.
Sometimes your information may be requested to be used for research purposes – the Practice will always endeavour to gain your consent before releasing the information.
Under the powers of the Health and Social Care Act 2012 (HSCA) the Health and Social Care Information Centre (HSCIC) can request Personal Confidential Data (PCD) from GP Practices without seeking patient consent. Any patient can choose to withdraw their consent to their data being used in this way. When the Practice is about to participate in any new data-sharing scheme we will make patients aware by displaying prominent notices in the surgery and on our website at least four weeks before the scheme is due to start. We will also explain clearly what you have to do to ‘opt-out’ of each new scheme.
A patient can object to their personal information being shared with other health care providers but if this limits the treatment that you can receive then the doctor will explain this to you at the time.
Risk stratification is a process for identifying and managing patients who are at high risk of emergency hospital admission. Typically this is because patients have a long term condition such as COPD or cancer. NHS England encourages GPs to use risk stratification tools as part of their local strategies for supporting patients with long-term conditions and to help prevent avoidable admissions.
Information about you is collected from a number of sources including NHS Trusts and from this GP Practice. A risk score is then arrived at through an analysis of your de-identified information using software as the data processor and is only provided back to your GP or member of your care team as data controller in an identifiable form. Risk stratification enables your GP to focus on the preventing ill health and not just the treatment of sickness. If necessary your GP may be able to offer you additional services.
Please note that you have the right to opt out of Risk Stratification.
Should you have any concerns about how your information is managed, or wish to opt out of any data collection at the Practice, please contact the Practice Manager or your healthcare professional to discuss how the disclosure of your personal information can be limited. Patients have the right to change their minds and reverse a previous decision. Please contact the practice if you change your mind regarding any previous choice.
If you have received treatment within the NHS, the CCG may require access to your personal information in order to determine which Clinical Commissioning Group should pay for the treatment or procedure you have received.
Information such as your name, address and date of treatment may be passed on to enable the billing process. These details are held in a secure environment and kept confidential. This information will only be used to validate invoices, and will not be shared for any further Commissioning purposes.
NHS Health Checks
All of our patients aged 40-74 not previously diagnosed with cardiovascular disease are eligible to be invited for an NHS Health Check. We may invite you for an appointment directly or by using a data processor who works entirely under our direction and who will contact you for this purpose only. Nobody outside the healthcare team in the practice will see confidential information about you during the invitation process and contact details only would be securely transferred to a data processor if that method was employed. You may be offered to attend your health check within the practice or at a community venue. If your health check is at a community venue all data collected will be securely transferred back into the practice system and nobody outside the healthcare team in the practice will see confidential information about you during this process.
How do we maintain the confidentiality of your records?
We are committed to protecting your privacy and will only use information collected lawfully in accordance with the Data Protection Act 1998 (which is overseen by the Information Commissioner’s Office), Human Rights Act, the Common Law Duty of Confidentiality, and the NHS Codes of Confidentiality and Security.
All of our staff, contractors and committee members receive appropriate and on-going training to ensure they are aware of their personal responsibilities and have contractual obligations to uphold confidentiality, enforceable through disciplinary procedures. Only a limited number of authorised staff have access to personal information where it is appropriate to their role and is strictly on a need-to-know basis.
We maintain our duty of confidentiality to you at all times. We will only ever use or pass on information about you if others involved in your care have a genuine need for it. We will not disclose your information to any third party without your permission unless there are exceptional circumstances (i.e. life or death situations), or where the law requires information to be passed on.
Who are our partner organisations?
We may also have to share your information, subject to strict agreements on how it will be used, with the following organisations:
- NHS Trusts
- Specialist Trusts
- Independent Contractors such as dentists, opticians, pharmacists
- Private Sector Providers
- Voluntary Sector Providers
- Ambulance Trusts
- Clinical Commissioning Groups
- Social Care Services
- Local Authorities
- Education Services
- Fire and Rescue Services
- Other ‘data processors’ during specific project work, eg Diabetes UK
Access to personal information
You have a right under the Data Protection Act 1998 to access/view information the Practice holds about you, and to have it amended or removed should it be inaccurate. This is known as ‘the right of subject access’. If we do hold information about you we will:
- give you a description of it;
- tell you why we are holding it;
- tell you who it could be disclosed to; and
- let you have a copy of the information in an intelligible form.
If you would like to make a ‘subject access request’. please contact the Practice Manager in writing. There may be a charge for this service.
Any changes to this notice will be published on our website and on the Practice notice board.
The Practice is registered as a data controller under the Data Protection Act 1998. The registration number is Z6289126 and can be viewed online in the public register at http://ico.org.uk/what_we_cover/register_of_data_controllers
Further information about the way in which the NHS uses personal information and your rights in that respect can be found in:
The NHS Care Record Guarantee: http://www.nigb.nhs.uk/pubs/nhscrg.pdf
The NHS Constitution: https://www.gov.uk/government/publications/the-nhs-constitution-for-england
The HSCIC Guide to Confidentiality gives more information on the rules around information sharing : http://content.digital.nhs.uk/media/12822/Guide-to-confidentiality-in-health-and-social-care/pdf/HSCIC-guide-to-confidentiality.pdf
An independent review of information about patients is shared across the health and care system led by Dame Fiona Caldicott was conducted in 2012. The report, Information: To share or not to share? The Information Governance Review, be found at: https://www.gov.uk/government/publications/the-information-governance-review
NHS England – Data Services for Commissioners provides further information about the data flowing within the NHS to support commissioning. https://www.england.nhs.uk/ourwork/tsd/data-services/
Please visit the Health and Social Care Information Centre’s website for further information about their work. Information about their responsibility for collecting data from across the health and social care system can be found at: http://www.hscic.gov.uk/collectingdata
The Information Commissioner’s Office is the Regulator for the Data Protection Act 1998 and offer independent advice and guidance on the law and personal data, including your rights and how to access your personal information. For further information please visit the Information Commissioner’s Office website at https://ico.org.uk/.
You can also print a 'How We Use Your Health Records Leaflet' by clicking here.
CHURCH FARM COFFEE MORNING
Coffee morning for patients & carers of
Jessop Medical Practice & Ivy Grove Surgery
Thursday 12th April 2018
10am – 12pm
Church Farm Primary Care Centre, Steeple Drive, Ripley, DE5 3TH
SHARING YOUR INFORMATION WITH HEALTH AND SOCIAL CARE PROFESSIONALS
Helping Everyone Give You The Best Possible Care
Sharing your Information
Your health and social care records contain important information about you.
We’ll always keep your information safe and never sell it or pass it on.
And making that information available to health and social care staff involved in your care means everyone can work together to give you the best support we can.
What does this Information Contain?
This information might be details of your appointments, assessments, medications, or anything that would help a health or social care professional to support you. It’s a good idea for everyone to make that information available in case they need care or help in an emergency – particularly people with certain health conditions or illnesses.
Professionals can Provide Better Care...
…and work more effectively and efficiently if relevant information about you can be shared among agencies providing your support.
Sharing your records means health and social care workers have your most up to date information. It also means you don’t have to repeatedly provide the same facts, have unnecessary tests and it would prevent you being given drugs that you’re allergic to.
If you have Chosen not to Opt Out...
Information held on your records may be securely shared with appropriate professionals who are working with you to provide support, so your information is available when it is needed most.
However, health and social care professionals will still ask for your explicit consent to view certain information when treating and supporting you, which means that you are always presented with an option to agree or disagree.
YOU CAN BE SURE THAT...
- Systems hold your information safely and securely.
- Staff are trained in the importance of handling your information confidentially.
- Access to your records on systems can be restricted if they are sensitive or private, which means they will not be visible in another care setting.
- Information is only shared with organisations that have the necessary accredited systems and processes that ensure confidential information is protected.
- Your information is not sold, or passed on, to organisations for commercial or marketing purposes.
- You can decide what information is not to be shared between professionals or organisations.
For further information about this, please visit https://derbyshirehealthcarerecords.org.uk/
We are pleased to welcome Dr Nasim Akhtar (f) who joined Jessop Medical Practice at the beginning of January 2018.
Patient Participation Group
Your Voice Counts!
Come and join us at our next meeting on Wednesday 25th April 2018 6pm @ Greenhill Surgery.
Jessop Medical Practice will be Closed
We are CLOSED for training on the following Wednesday afternoons:
18th April 2018
23rd May 2018
20th June 2018
11th July 2018
12th September 2018
17th October 2018
14th November 2018
If you need to see a doctor in this time please dial 111
AAA SCREENING PROMOTIONAL ARTICLE
Abdominal Aortic Aneurysm
Men urged to avoid ‘Silent Killer’
Men are being urged to attend one of the newest NHS Screening Programmes. The Abdominal Aortic Aneurysm (AAA) Screening Programme is aimed solely at men who are aged 65 years and over. Men who are in their 65th year will automatically be invited to a screening clinic near to them, but those who are aged 66 and over can self-refer onto the Programme. All that is involved is a free one-off, painless 10 minute ultrasound scan of the abdomen with the results given at the end of the scan.
The aorta is the main blood vessel that supplies blood to your body. It runs from your heart down through your chest and abdomen. In some people, as they get older, the wall of the aorta in the abdomen can become weak. It can then start to expand and form an abdominal aortic aneurysm (AAA). Large aneurysms can be serious. As the wall of the aorta stretches it becomes weaker and can burst (rupture) which can lead to death. The condition is most common in men aged 65 and over, with around 1 in 70 men who are screened having a AAA. Research has demonstrated that offering men ultrasound screening in their 65th year could reduce the rate of premature death from ruptured AAA’s by up to 50%.
The programme is based at the Royal Derby Hospital but all clinics are community-based and we hold clinics at 31 locations throughout the whole of Derbyshire mainly at GP practices, including the Ivy Grove Surgery and Health Centres. Last year we invited 5900 men in their 65th year of which on average 87% attended.
Men who are born prior to the 1st April 1947 and wishing to be screened can contact us 01332 789859 or email us at dhft.AAAScreening@nhs.net
Stay Safe & Well In The Cold Weather
With sub-zero temperatures travelling is becoming difficult for many, so residents should think about how they could best access any healthcare they need. The best option may be to stay at home to recover, to visit a pharmacy for treatment, use a walk-in or urgent care centre, or to call NHS 111 for advice and signposting to a healthcare service.
More often than not self-care is the only treatment you need for minor ailments, such as headaches, colds and flu, or minor injuries like muscle pulls and strains.
The cold weather is a killer and can take its toll on your body, particularly if you are more susceptible to illness because you are elderly or have a long-term medical condition. So, we are urging the most vulnerable to take a few simple precautions to protect themselves from the cold – as it could save their life:
- Keep yourself warm in and outdoors.
- If you suffer from a long-term medical condition, are pregnant, or over 65 make sure you book an appointment to have your flu jab.
- If you take regular medications, make sure you have sufficient supplies and remedies to treat yourself when you are becoming unwell. Ensure that you have access to help and support when you may need it.
- People should think about how the bad weather may affect friends and family, particularly if they are older or very young or have pre-existing health conditions. These groups can be particularly vulnerable to the ill-effects of cold so think now what you could do to help.
It only takes a few simple measures to protect yourself and your family from winter-related illnesses and incidents. People can keep warm and healthy by following our five top tips.
- Heat your home well by setting your heating to the right temperature (between 18-21ºC). If you feel cold at night, use a hot water bottle or electric blanket – but never use both together. It is especially important if you’re at home all day.
- Eat well and have plenty of fluids. Food and water are vital sources of energy, and they help keep your body warm. Try to make sure you and your family have hot meals and drinks regularly throughout the day.
- Get a flu jab. You can get free flu jabs to protect against seasonal flu from your GP or local pharmacy if you are over 65, pregnant, or have a long-term condition.
- Look after yourself and others. On cold days try to avoid going outside. However, if you do need to go out, remember to wrap up warm and take care on slippery surfaces. If you have an older neighbour or relative, look out for them during the winter to make sure they are safe and well.
- Keep your medicine cabinet well stocked. If you’re on medication, make sure you get your repeat prescriptions in time so you don’t run out. If you haven’t already, talk to your GP practice about registering for Patient Online. Simply complete the paperwork and you’ll be able to request repeat prescriptions online as well as make GP appointments. Check to make sure you have enough over the counter remedies for coughs and colds so you don’t need to leave home unless you have to.
For more winter health advice:
Sign up to the NHS Choices newsletter (see the latest example here). It’s packed full of useful advice for staying healthy in cold weather.
Read Met Office advice for when travelling during heavy snow and on icy roads.
Visit the Health A-Z section on the NHS Choices website, or download Self Care Forum's fact sheets from their website for advice on how to treat minor illnesses.
NOT HAD YOUR FLU VACCINATION THIS YEAR? MISSED OUT ON OUR CLINICS? FORGOT?
Don't worry, if you are eligible, you can still make an appointment at the surgery.
Please book your appointment at reception or phone us now on:
01773 602707 (Greenhill) or 01773 514110 (Ripley)
If your injury is not serious, you can get help from a Minor Injuries Unit (MIU), rather than going to an A&E department. Minor Injuries Units can treat sprains and strains, broken bones, wound infections, minor burns and scalds, minor head injuries, insect and animal bites, minor eye injuries, injuries to the back, shoulders and chest.
There are nearby MIUs at Ripley Community Hospital and Ilkeston Community Hospital and no appointment is normally necessary as they offer a walk in service.
In addition, Jessop Medical Practice also offer a limited minor injuries service.
We are able to treat minor injuries that may not be suitable for normal domestic first aid and these include things such as
- Bad bruises
- Minor head injuries (where there has been no loss of consciousness.
Please remember this is not a walk in service and is strictly subject to appointment availability
"Pharmacy First" Minor Ailment Scheme
'Everyone can go to their pharmacist for free advice or to buy a medication for a minor ailment.
Your pharmacist can also help you decide whether you need to see a doctor or if self treatment is enough. They may suggest a treatment that you can purchase from the pharmacy or receive for free through the ‘Pharmacy First‘ scheme if you qualify*. Most pharmacies are open throughout the day and there are some that are also open until midnight and at weekends.
If you qualify for free prescriptions you could receive free treatment from your local participating community pharmacist for the following conditions without having to see your GP;
*Qualification for free medication through ‘Pharmacy First’ is subject to pharmacy participation and if the patient qualifies for free NHS prescriptions.'
PATIENT AND INFORMATION - Statement of Intent
Accessible Information Standard
How Do You Communicate?
Do you need information in a different format?
Tell us today, please ask at reception for further information
Access to Medical Records
Patients can now access their Summary Care Record information via the website. The Practice uploads any changes to a patient’s summary information to the Summary Care Record at least on a daily basis. If you do not want a Summary Care Record then please ask at reception for an opt out form.
Access to Full Medical Record
In line with new contractual requirements, the Practice has worked with its clinical supplier to provide our patients with access to their full medical record. This service is now available and to access the service please attend reception at either surgery in order to complete the relevant paperwork. To ensure this service is secure, and the interests of our patients are safeguarded, proof of identification will be required so please bring this with you. Thank you.
A Practice leaflet, patient Access to Online GP Electronic Health Records has been produced to give patients further information. Should you wish to access this service then please complete the Consent Form for Access to Online Medical Record and hand it in to reception at either surgery. Please note that you can complete the form beforehand but you must sign it in the presence of a receptionist and bring in form of ID (photo evidence required i.e. passport, driving license) Alternatively, please ask reception for the relevant leaflet and forms or for more information.
From April 1st 2015, as part of GP contract changes, all patients are required to have a named GP. In this practice, all patients have already been informed of this by letter. The named GP will take lead responsibility for ensuring that all appropriate services are delivered to the patient. Please note that the named GP will not be the only doctor that ever sees the patient, as patients are free to see whichever doctor they wish.
GP2GP is an on-line facility to transfer patient records between GP practices.
This practice uses the GP2GP facility for all transfers of patient records unless there is an issue with the receiving practice’s computer system which does not allow or provide such transfers.
The Practice is committed to working with NHS England and system suppliers as new functionality is introduced to other GP systems, to enable the introduction of GP2GP across the whole estate.
The Practice clinical system is fully compliant with GP2GP.
On-line Appointment Booking Ordering Repeat Prescriptions
Patients can already book and cancel appointments on-line and they are able to order repeat prescriptions on-line.
The Practice is committed to further increasing these facilities and will liaise with the Practice Patient Participation Group.
In order to register for these services please ask at reception at either surgery.
The Practice routinely uses the NHS Number as the Primary Identifier in all NHS Clinical correspondence, including all referrals to other services, whether in electronic or other format, except in exceptional circumstances where the number cannot be ascertained.
QUERIES AND FURTHER INFORMATION
If you have any queries about any of the on-line facilities then please ask at reception. If you have any feedback then please use either the website: jessopmedicalpractice.co.uk or the Patient Participation suggestion box situated in both waiting rooms, or please let reception know. Thank you.